MailFrontier Signs 100 Customers For Its Enterprise Gateway Software Including Luxury Hotel Operator and Retail Chain
Eliminating Spam Saves Employees Thousands of Hours Each Year

Palo Alto, CA, October 6, 2003 – MailFrontier, an advanced messaging company, announced that the company has signed 100 customers for its enterprise spam-filtering product, MailFrontier Anti-Spam Gateway. Customers have found that installing MailFrontier's Anti-Spam Gateway has helped to reduce the torrent of spam. Spam is costing U.S. corporations about $15 billion in lost productivity this year, according to Ferris Research.

“We estimate that with employees spending an average of 4.4 seconds dealing with each spam message, our business was losing nearly 9,000 hours of productivity a year, said Mark Hedley, Senior VP and CTO, at Wyndham International, the upscale and luxury hotel operator.
Before turning to MailFrontier’s Anti-Spam Gateway, Wyndham tried other solutions but they were problematic and resulted in an average of 100 emails per day from unhappy employees complaining about lost email and missed spam.

“When we installed MailFrontier’s Anti-Spam Gateway I only got two emails from users with questions,” said Lyndon Brown, Manager of Network Services and Electronic Messaging Systems at Wyndham International. “MailFrontier has not only made my job easier, it has freed up my time to focus on my real job: managing network services.”

Pier 1 Imports, (NYSE:PIR), the specialty retailer of imported decorative home furnishings and gifts, had a similar experience. “We are extremely impressed with MailFrontier’s performance,” said Jake Mowrer, Manager of Network Systems for Pier 1 Imports.

“Our user base was overwhelmed by the positive change that occurred when we installed the software. MailFrontier definitely meets our needs.”

MailFrontier Exceeds Business Targets
“We’ve found that large enterprises are crying out for a better way to eliminate the problem of spam,” said Pavni Diwanji, CEO and co-founder of MailFrontier. “We remove spam without creating new problems like unhappy users and lost email.”

The relief felt by employees when their companies’ spam problem is solved can reach comic proportions. At another MailFrontier customer, PNM Resources, the New Mexico power company that distributes electricity and natural gas to some 1.3 million customers, the Sr. Systems Analyst who implemented the product is now called a “Mail God” by his grateful constituency. The company calculated that the 5,000 hours employees spent wading through spam cost $100,000 a year before MailFrontier’s software was deployed.

Other customers include Peet’s Coffee & Tea, the coffee roaster and merchant; CDW, a $4 billion seller of computer products; Viasystems, an international contract manufacturer of printed circuit boards and related products; and Bellingham Public Schools in Washington state who provide and manage email accounts for 10,000 students in their district.

Unlike other anti-spam products, MailFrontier Anti-Spam Gateway offers the highest level of spam blocking coupled with a way to ensure no email is ever lost. MailFrontier’s spam filter is uniquely tuned to meet each user’s preferences and its approach reduces the overall cost of spam for the corporation rather than shifting the cost of dealing with spam from the users to the IT department.

Pricing and Availability
Subscription pricing starts at $15 per mailbox per year. Volume discounts are available. This pricing includes: complete software and upgrades; updates of all rules, filters, black and whitelists; and standard support. MailFrontier Anti-Spam Gateway is currently available for use on Windows and Solaris platforms.

About MailFrontier:
MailFrontier www.mailfrontier.com is at the forefront of providing next-generation messaging security products that make email communication more productive and secure in the work place. High volumes of unwanted email are crippling enterprise productivity today. MailFrontier offers innovative products to eliminate spam, including MailFrontier Anti-Spam Gateway™ and MailFrontier Matador™, utilizing the latest in junk mail blocking technologies, suitable for enterprises and individual users.

MailFrontier software products protect users’ mailboxes proactively, automatically learning about people and topics that are important to them and devising a set of dynamic, personalized preferences. Leveraging a combination of wide-ranging blacklists, intelligent content filters, a global reporting network, and a groundbreaking sender verification process, MailFrontier is uniquely positioned to guard mailboxes from junk email. MailFrontier’s enterprise customers include publicly-traded technology company CDW Corp., as well as Pier 1 Imports, Peet’s Coffee & Tea and Wyndham Hotels.


NOTE: MailFrontier, the MailFrontier logo, Matador, and eProfile are trademarks of MailFrontier Incorporated.