MailFrontier recognizes and respects your right to privacy. Our passion and business is to protect email and we will not compromise yours.

MailFrontier Website
You may visit our website without providing MailFrontier with any personal information. However, in certain sections of our website, we may invite you to submit questions or comments, request information, or submit resumes. Due to the nature of some of these activities, we may ask that you complete and submit an online form with personal information such as your name, address, phone number, and email address. MailFrontier will not sell, rent, or give this information to any organization or individual outside of MailFrontier without your express consent, with the exception of the third party vendor that maintains the database which stores this information.  MailFrontier, through such third party vendor, periodically sends promotional email about new products, product enhancements and special offers to the email addresses provided during the registration process.

To improve the usability of our website, we log the way it is used. Information collected in this log contains items such as how many pages are viewed and which links are clicked overall. No personal information is captured during logging.

MailFrontier Desktop (Matador)
MailFrontier Desktop is a software application which resides on your computer. At certain times, such as when you identify an email as Junk by clicking the Junk button, MailFrontier creates a thumbprint (irreversible signature which contains no email content or headers) and a linkprint (an encoded form of an outbound link of an email).  These are used to filter other similar junk mail for the MailFrontier community. Thumbprints and linkprints do not contain any personally identifiable information such as your name, the subject of the email or the text of the message, ensuring that your email messages remain completely private.  Linkprints will be decoded by MailFrontier for the sole purpose of assisting MailFrontier in blocking junk email and will not be released to anyone other than to employees or consultants of MailFrontier who have a need to know the information in order to provide the services.  None of your email (legitimate or junk) ever leaves your computer without your permission.

In fighting spam, MailFrontier Desktop users have the option to send Challenges to senders of suspected junk email. To verify the sender is legitimate and add them to your whitelist, MailFrontier briefly stores your email address in order to match the confirmation of the Challenge response. MailFrontier Desktop then discards your email address.

MailFrontier Desktop lets you selectively report email fraud to MailFrontier, and gives you the double opt-in option to automatically report email identified as fraud to MailFrontier. When email fraud is reported via either of these methods, the email being reported is forwarded in its complete and original form to MailFrontier for use in protecting other users, issuing fraud advisories, and notifying spoofed organizations, financial institutions, law enforcement, government agencies, and other entities involved in halting the crime of fraud. Except as necessary to investigate and prosecute reported email fraud, your email address, name and other personal information which may be contained in emails reported as fraud is never released.

MailFrontier Desktop periodically contacts us to check for software updates. No personally identifiable information is sent in this communication.

Purchasing MailFrontier Desktop
MailFrontier uses a third party to handle billing for MailFrontier Desktop. Information you provide in the billing process is protected by their privacy policy. Our billing provider will not sell, rent or trade personal information to others not associated with the purchase transaction.

MailFrontier Gateway™ Server
MailFrontier Gateway Server is a software application that enterprises install on a server within the corporation. Periodically, MailFrontier Gateway Server sends two types of encoded information back to MailFrontier: 1) UnJunk thumbprints (irreversible signatures which contain no email content or headers) and 2) general spam blocking data (e.g., aggregate data on number of messages processed and junked, success of spam blocking methods.) No personally identifiable information, no email content, and no corporate information ever leaves the enterprise without direct permission. Furthermore, corporations can choose to turn off sending of this information within the product.

MailFrontier Gateway Server gives you the option of automatically forwarding email identified as fraud to MailFrontier. When email fraud is forwarded to MailFrontier, it is sent in its complete and original form for use in protecting other users, issuing fraud advisories, and notifying spoofed organizations, financial institutions, law enforcement, government agencies, and other entities involved in halting the crime of fraud. Except as necessary to investigate and prosecute reported email fraud, personally and corporately identifiable information which may be contained in emails forwarded as fraud is never released.

MailFrontier Gateway™ Appliance
MailFrontier Gateway Appliance is MailFrontier Gateway Server technology integrated with server hardware and delivered to a corporation. Periodically, MailFrontier Gateway Appliance sends two types of encoded information back to MailFrontier: 1) UnJunk thumbprints (irreversible signatures which contain no email content or headers) and 2) general spam blocking data (e.g., aggregate data on number of messages processed and junked, success of spam blocking methods.) No personally identifiable information, no email content, and no corporate information ever leaves the enterprise without direct permission. Furthermore, corporations can choose to turn off sending of this information within the product.

MailFrontier Gateway Appliance gives you the option of automatically forwarding email identified as fraud to MailFrontier. When email fraud is forwarded to MailFrontier, it is sent in its complete and original form for use in protecting other users, issuing fraud advisories, and notifying spoofed organizations, financial institutions, law enforcement, government agencies, and other entities involved in halting the crime of fraud. Except as necessary to investigate and prosecute reported email fraud, personally and corporately identifiable information which may be contained in emails forwarded as fraud is never released.

Communications
We strive to communicate with our customers in a timely, respectful, and honest manner. If you are receiving emails from MailFrontier, and at any time no longer wish to receive these communications, you can unsubscribe from a mailing list by following the instructions contained at the bottom of the message.

Your Agreement
By submitting personal information you are confirming that you have read this Privacy Statement and agree to its terms. If you do not agree with the terms, please do not submit personal information.

Updates
MailFrontier reserves the right to change this Privacy Statement at its own discretion. Any changes to this policy will be posted on the website at www.MailFrontier.com/privacy.html
Direct any questions regarding the above statement to us at privacy@mailfrontier.com for clarification.

Last updated: December 1, 2004