Step 1 – Renew Subscription When your subscription has expired, a window, similar to the one shown on the right, will be displayed when you start Outlook or Outlook Express. To start the renewal process select “Renew Now”. This will give you the opportunity to purchase your subscription renewal and obtain a new License Key. The new License Key will be emailed to you, keep this email handy. Step 2 – Update License Key After you have obtained your new License Key, you merely wait until the screen shown to the right appears again when you start Outlook or Outlook Express. This screen will “reappear” 1 to 3 days after you had seen it originally. When you see it again, click on the “Enter Key” button and then enter your new License Key – replacing the old one. Upon entering your new License Key, your subscription is renewed.

Frequently Asked Questions

Why should I renew?
MailFrontier Desktop delivers the highest level of anti-spam and anti-phishing protection available in one easy to use solution. Our advanced patent-pending email protection techniques virtually eliminate all junk email from your inbox. What's more, MailFrontier Desktop is always getting better. Utilizing our world-wide MailFrontier SMART Network we see, recognize, and stop new spam and phishing outbreaks within minutes, leaving your inbox safe from the latest threats.

What happens to MailFrontier Desktop if I don’t renew?
The MailFrontier Desktop software will continue to operate, but you will no longer receive:

• the latest updates to the software,
• access to the MailFrontier SMART Network,
• updates to the anti-spam/anti-phishing content filters,
• email access to MailFrontier customer support.

This means that you will receive more and more spam and phishing email in your inbox as spammers and phishers develop new and more sinister techniques.

How do I keep the renewal reminder window from displaying?
If you renew the software, all you need to do is enter the NEW license key provided to you via the email you received when you renewed your software. The next time you start MailFrontier Desktop, the renewal reminder window will not be shown. Until you enter a new valid license key you will receive the renewal reminder window each time you start MailFrontier Desktop. If you chose not to renew your subscription the renewal reminder window will continue to be displayed until you disable or uninstall MailFrontier Desktop.