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At MailFrontier we understand that being a step ahead of
the rest means proactive support. A complete suite of
on-line support resources is available including tutorials, FAQs, assistance
on installation and setup, up-to-the minute documentation, and direct
access to our technical support team.
Support programs to serve you include:
- 24 hour Return to Manufacturer (RMA)
All MailFrontier Gateway Appliances come with a 24 hour RMA replacement
including to the chip support.
- Online Support Tools
Helpful support materials such as the MailFrontier Knowledge Base, FAQ,
Product User Guide, and Release Notes on the MailFrontier Gateway Appliance
Sign-In Support Site.
- Priority Email Support
Receive a priority, rapid response to questions via email from
the experts.
- Telephone Support
From configuration to line editing, call us with your toughest questions
and we will answer them for you. After purchasing MailFrontier Gateway
Appliance, a designated support ID and password will be provided
to you so that you have direct access to the experts.
We look forward to addressing all your vital support needs and creating
a successful deployment for your enterprise.
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